If you change your mind, we will gladly give you a full refund as long as the products have not been dispensed. We will process the refund if you email us at contact@marksmarinepharmacy.store with your order number and delivery address.

We are unable to re-use medication once it has been dispensed because it has been labeled and packed specifically for you. Due to this, as well as prescription medication legislation, you will be unable to cancel your order after it has been dispensed, and we will be unable to provide you with a refund. To be clear, if you received your order and changed your mind (at any time after it was dispensed), you will be unable to return it, and we will not refund your money.

Orders can be processed and dispensed on the same day they are placed; therefore, if you need to make changes or cancel your order, please contact us right away.

Refunds will be issued to your original payment card.

Please keep in mind that Mayfair Weight Loss Clinic does not manufacture any medications and only dispenses medication and products that are licensed in the United Kingdom. If the efficacy does not meet your expectations or you are unable to lose the desired amount of weight, you are not entitled to a refund. Because undesirable side effects do occur when taking medication, we are unable to provide refunds if you experience them. We recommend that you only order the smallest size.